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Things You Need To Know About Merchant Services Sales Training
Sunday, May 31 2020

Do you want to become a merchant services agent, and you are wondering where to start? You might be convinced that this is what you want to do. It is true that payment processing is a highly lucrative industry, and this makes it attractive. Becoming a successful merchant services agent is not easy because you will need some training to learn how to do this successfully.

The earning potential of a merchant services agent is incredibly high, but to get there, you will need to take steady steps towards attaining success. One of the steps is to seek merchant services sales training. Merchant services have some key pillars that you need to be aware of in order to be successful.

The following are the crucial credit card processing sales training structure that will increase your chances of becoming successful in the merchant services industry.

Learn Quality Partnership

This is one of the most critical concepts that you need to be familiar with while pursuing merchant services sales training. As a merchant services agent, you will need to partner with a merchant services provider. Your partnership needs to be solid in order to facilitate success. We can say that the merchant services provider will be the epicenter of your business.

The provider you partner with should be able to offer reliable payment processing services to your merchants without failing. They should also be able to offer the additional perks and tools that you need in the merchant services business.

Some key things that you are going to learn in the quality partnership training are the ability for the merchant services provider to offer good payment structure, offer prompt payments, good communication & support, the handsome share of profit, regular bonuses and modern and technological tools to help you succeed in your business.

A good merchant services provider you chose should be able to provide all these. You will be closer to your success and business goals if you are careful in selecting a quality partnership. A good merchant provider will help you enjoy great profits as well as passive income from your merchant services business.

Pricing Structure

Another key thing to learn in merchant services training is the pricing structure. In addition to being able to make sales and getting new leads now and then, you will want to be sure of the right way to price your products and services. To have meaningful success in the merchant services business, you need to take your time and optimize your pricing.

A good pricing structure will enable you to have the appropriate profit margin. This will help you to keep on running a sustainable merchant services business. With the right pricing structure, you will be able to raise your income as you grow.

Learning about the pricing structure will help you to do things such as offering discounts, upselling, and many more. For now, the pricing structure may not seem to make a notable difference in your business, but as you start to accumulate hundreds and thousands of transactions, you will note the impact. It is, therefore, critical to fully understand the pricing structure in the merchant services sales business.

In Merchant Services, More Options Are the Best

In training to become a merchant services agent, you need to understand that a good merchant services provider should offer as many options as possible. There should not be limits to the payment processing options your merchant services provider is offering.

This is because if sometimes your customers happen to require something, you should be able to get it from your merchant services provider. On the other hand, if there are limits to options they can provide, then you might end up disappointing your customers.

As a good merchant services agent, you should lookout for a provider who allows access to a wide range of options, such as in payment processing. They should offer credit cards, debit cards, cash, ACH, and more payment processing options. If your provider gives you these options, you can offer them to your customers, and this makes them happy.

Several options mean that you will have the flexibility, and you will be able to offer solutions to your customers without running out of options. This is a win-win situation.

Customer Service

This is an important lesson to learn in merchant services sales training. The customer is the most important player in your merchant services business, and therefore they should be your highest priority all the time. As a payment processing agent, you should strive to keep your customers happy, and if you fail to do so, you will have a very hard time. It might even become very difficult to succeed in your business.

You should, therefore, brace yourself for customer service lessons in payment processing sales training. Customer services training will help you master the techniques that successful salespeople use in order to close more sales. They are always keen on the customer's needs and devise ways to fulfill these needs.

You should be able to attend to your customer’s queries in the shortest time possible. It is also critical to realize that when it comes to customer services, your merchant services provider will also play a key role. This gets us back to the previous point of choosing the right partner. If something happens that is beyond your control, you should be able to reach out to your provider for an effective and speedy solution.

Free Terminal for Your Merchants

For success in the merchant services business, the secret is to have a free terminal included. Merchant love bonuses in their payment processing packages. Note that you will be offering a POS which is designed to increase efficiency in payment processing. The terminal you provide should offer exceptional user experience for the satisfaction of your merchants.

For a strong bond between you and your merchants, you should be providing incentives. This will make them feel that they have the right agent by their side. For increased conversion rates, it is highly recommended that you offer a free POS terminal to your merchants.

You want to be a successful merchant services agent, right? The above learning concepts are the key to success in the payment processing business. Therefore you should ensure that you fully understand these in merchant services sales training.

Merchant Services Sales Training: What You Need to Know
Thursday, May 21 2020

Merchant services sales is one of the hottest and most lucrative sales industries on the market right now, and for that reason it is incredibly attractive. It is true that you can earn great money being a merchant services agent, but it often requires a strict training program and dedication to the craft. If you want to be successful in merchant sales, then there are some key pillars that you will need to be familiar with that will help you to succeed and thrive in merchant services sales. By following this crucial training structure, you can set yourself up for success in the merchant services industry.

 

Pursue a quality partnership

The first concept that you will need to be familiar with in your merchant services sales training regimen is that you should pursue a quality partnership and arrangement with a merchant services provider. As a merchant services salesperson, you will work under the umbrella of a merchant services provider that will be the backbone of your business. The partner that you choose will administer these services to the merchants that you sell to, so it’s very important that you find a merchant services provider that is reputable and can provide you with all the benefits that you need for success in the merchant services industry.

 

There are a few things that you should look for in a quality partnership with a merchant services provider such as prompt payment, good payment structure, frequent bonuses, large share of profits, quality support staff, solutions for every industry, and tools to help you succeed. A quality partner that can provide you with all of these things is one that can help catapult  you to success in merchant services and enjoyment of a life that earns passive income. It’s critically important that you make the right decision when it comes to the merchant services provider that you choose.

 

Optimize your pricing structure

While sales is mostly about making connections with businesses and selling your products, there are a lot of other things that you can do to help yourself have success. One of the more subtle things that you can do is to optimize your pricing structure to provide you with more margin and more opportunities to increase your revenue. There are several ways that you can do this by offering upsells, sticking to strict limitations when offering discounts, and others.

 

While a change in your pricing structure might not make a large effect right away, when the effects are compounded over hundreds of transactions, you can notice a very large difference that will greatly impact the trajectory of your merchant services sales career.

 

The more options, the better

When you are going through the preliminary stages of training to be a merchant services agent, one of the most important things that you should be on the lookout for is a merchant services provider that doesn’t limit you by their payment processing capability or options. You should seek to work with a merchant services partner that provides you with a wide range of payment processing options such as debit, credit, cash, ACH, and others. When your partner offers these additional methods, you can offer them to your merchants. Merchants like to be presented with multiple options and flexibility, so if  you can offer them flexibility in their payment processing solution, then they are more likely to work with you for their merchant services needs.

 

Providing good customer service

One of the most important lessons that you will learn in merchant services sales agent training is that customer service should be your main priority at all times. The customer is the most important party in the entire transaction and without happy customers as your merchants, you will find a very hard time succeeding in merchant services sales.

 

Providing good customer service is something that you will have to master if you want to get to the point where you are converting more customers and increasing your portfolio of merchants. To do this, you should be sure to always be attentive to customers’ needs, answer questions in a timely manner, and be able to get in touch with them whenever they need something from you.

 

However, you are not the only important person in the process when it comes to customer service. You should be partnering with a merchant services provider that also values the power of good customer service if you want to have success in merchant services sales. This means evaluating how well your merchant services provider is able to meet the needs of customers and what their reputation is for providing service to the merchants that they oversee.

 

If you can provide a good customer service experience to your merchants, then they are much more likely to continue coming back to you time and again for their processing needs.

 

Free terminals included

If you want to have success in merchant services sales, then you’ll quickly learn one of the secrets of the industry is to include a free terminal for your merchant. Not only do merchants love to have free bonuses included in their processing packages, but you’ll also be providing your merchant with a POS that is specifically designed to increase performance and efficiency while using your offering of processing solutions. With a terminal that is specifically designed to help your solution work in the best way possible, you can be sure that they are getting the best possible user experience that they could want.

 

This also helps your relationship with the merchant. Providing them with incentives is one thing, but they can take additional confidence in knowing that they are partnered with an agent that cares enough about their merchants to ensure that they have the proper equipment to get the job done the right way. If you want to increase your conversion rate and improve the quality of your relationships with your merchants, then offering a free POS system is a great way to do so and is now considered industry-standard.

 

 

 

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    © Shaw Merchant Group, LLC. Our goal is to gather accurate, updated information and assist you in your research. We recommended that you check with your service provider or financial institution directly and get independent financial advice before making any commitments or business decisions. 

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