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Shaw Merchant Group
Friday, January 17 2025
6 Actionable Tips for Selling Point-of-Sale Systems

One of the most important pieces of equipment for any merchant is their point-of-sale system. As the location through which every transaction that the business takes in goes through, it is important that every merchant have access to a point-of-sale system that is robust, scalable, and has all the functionality that is needed. However, convincing a merchant that they need a POS isn’t the hard part--this is a known fact. Convincing a merchant that your POS is the right choice, however, can be very difficult. To help you get well on your way to selling point of sale systems as a merchant services agent and helping merchants realize the power of a good POS, we present to you 6 actionable tips that you can take into consideration and implement to help sell POS systems.

Why is finding the right POS system important for businesses?

If you have been working with merchants for long, then you already know how important POS systems are to businesses. With this knowledge, it is easy to understand why so much importance is placed on the process of selecting a POS system and utilizing it to its full potential. Each business is unique and while all businesses have the same basic need to facilitate payments, the best way to do so will vary by the business.

For merchants, finding the right POS system is absolutely essential because it will ultimately help to determine what a merchant can achieve with its POS system and whether they will have any limitations. In an ideal situation, the POS system that a merchant selects will not have any negative impact on their business and instead will serve as a reliable addition to their suite of technology that they use in their business on a daily basis.

Be an expert

If you are looking to convince a merchant that they need your POS system, then one of the first things that you will need to do is establish yourself as an expert and a person of authority when it comes to POS systems. This can be done in a variety of ways, but what a merchant really wants is to feel comfortable that you know what you are talking about and you know everything that there is to know about the POS system that you are offering.

If you are hoping to make a great impression on your prospective merchant, then make sure you familiarize yourself with your POS system as much as possible so that you can easily answer any questions that they have about your POS systems and their functionality. With the ability to answer any question that comes your way regarding your POS system, the merchant is far more likely to trust you and find you in a favorable light, which could lead to a purchase.

Nurture a relationship

The next very important part of the process if you want to have success with selling merchant services and POS systems is nurturing the relationship between the merchant and the agent. There are a variety of ways that this can be done, as well. You must remember that each merchant is unique and is going to require varying levels of customer service and support.

One of the first ways that you can nurture a relationship with a merchant is to get to know them and their business personally. Not only will this make them feel valued and heard, but it will also give you much more knowledge of their areas of need so that you can address them most completely, earn trust, and ensure that your POS system fits the needs and requirements of the merchant you are working with.

With these things in mind, your merchant should be kept happy and satisfied.

Address areas of need

If you truly want to satisfy your merchants and make sure that they are taken care of and are more willing to purchase from you again, then you need to make sure that you are meeting their needs. You should start each relationship with a full audit of what your merchant needs and make a plan for how you can address it.

With this fuel at your disposal, you can approach negotiations from a position of power and understanding to increase your chance of closing the sale and making your merchant confident that you can handle their needs effectively.

Stress versatility

There are a few properties that merchants look for automatically in a POS system. One of the most important of these is versatility. Many merchants deal with a wide variety of transactions, promotions, discounts, coupons, and other functionalities. With a POS system that provides all of these things, their business will be enabled to operate at its fullest potential. If you need to communicate all the benefits of your POS system, be sure to touch on all the versatility that it has to offer and how it can help the merchant achieve a wide range of goals.

Include services

If you want to entice your merchant to sign on with your POS, then there are a few things that you should be able to throw in without breaking the bank. For example, you could throw in maintenance and upgrades for free as an extra benefit to the POS system. This is just one example of a classic sales technique.

If you have a merchant that is on the fence about investing in a new POS system, be sure to make it known that there could be additional benefits to be had by signing on with your POS system.

Always follow through

In sales, you never want to promise or lead someone to believe something that might not come true. That is because as a merchant services representative, you want to be seen as someone that follows through on the promises and assurances that you make. Without your reputation for upholding the truth and following through on the promises that you make, you will find that it’s hard to keep a merchant signed on with your POS system.

Always be upfront about the capabilities of the POS system that you are selling as well as the potential limitations that it has. With this honesty in mind and a respect for the merchant, you are bound to have more success than if you were to try and hide the limitations of your POS system.

Posted by: Scott Shaw AT 04:23 am   |  Permalink   |  Email
Friday, January 17 2025
6 Actionable Tips for Selling Point-of-Sale Systems

One of the most important pieces of equipment for any merchant is their point-of-sale system. As the location through which every transaction that the business takes in goes through, it is important that every merchant have access to a point-of-sale system that is robust, scalable, and has all the functionality that is needed. However, convincing a merchant that they need a POS isn’t the hard part--this is a known fact. Convincing a merchant that your POS is the right choice, however, can be very difficult. To help you get well on your way to selling point of sale systems as a merchant services agent and helping merchants realize the power of a good POS, we present to you 6 actionable tips that you can take into consideration and implement to help sell POS systems.

Why is finding the right POS system important for businesses?

If you have been working with merchants for long, then you already know how important POS systems are to businesses. With this knowledge, it is easy to understand why so much importance is placed on the process of selecting a POS system and utilizing it to its full potential. Each business is unique and while all businesses have the same basic need to facilitate payments, the best way to do so will vary by the business.

For merchants, finding the right POS system is absolutely essential because it will ultimately help to determine what a merchant can achieve with its POS system and whether they will have any limitations. In an ideal situation, the POS system that a merchant selects will not have any negative impact on their business and instead will serve as a reliable addition to their suite of technology that they use in their business on a daily basis.

Be an expert

If you are looking to convince a merchant that they need your POS system, then one of the first things that you will need to do is establish yourself as an expert and a person of authority when it comes to POS systems. This can be done in a variety of ways, but what a merchant really wants is to feel comfortable that you know what you are talking about and you know everything that there is to know about the POS system that you are offering.

If you are hoping to make a great impression on your prospective merchant, then make sure you familiarize yourself with your POS system as much as possible so that you can easily answer any questions that they have about your POS systems and their functionality. With the ability to answer any question that comes your way regarding your POS system, the merchant is far more likely to trust you and find you in a favorable light, which could lead to a purchase.

Nurture a relationship

The next very important part of the process if you want to have success with selling merchant services and POS systems is nurturing the relationship between the merchant and the agent. There are a variety of ways that this can be done, as well. You must remember that each merchant is unique and is going to require varying levels of customer service and support.

One of the first ways that you can nurture a relationship with a merchant is to get to know them and their business personally. Not only will this make them feel valued and heard, but it will also give you much more knowledge of their areas of need so that you can address them most completely, earn trust, and ensure that your POS system fits the needs and requirements of the merchant you are working with.

With these things in mind, your merchant should be kept happy and satisfied.

Address areas of need

If you truly want to satisfy your merchants and make sure that they are taken care of and are more willing to purchase from you again, then you need to make sure that you are meeting their needs. You should start each relationship with a full audit of what your merchant needs and make a plan for how you can address it.

With this fuel at your disposal, you can approach negotiations from a position of power and understanding to increase your chance of closing the sale and making your merchant confident that you can handle their needs effectively.

Stress versatility

There are a few properties that merchants look for automatically in a POS system. One of the most important of these is versatility. Many merchants deal with a wide variety of transactions, promotions, discounts, coupons, and other functionalities. With a POS system that provides all of these things, their business will be enabled to operate at its fullest potential. If you need to communicate all the benefits of your POS system, be sure to touch on all the versatility that it has to offer and how it can help the merchant achieve a wide range of goals.

Include services

If you want to entice your merchant to sign on with your POS, then there are a few things that you should be able to throw in without breaking the bank. For example, you could throw in maintenance and upgrades for free as an extra benefit to the POS system. This is just one example of a classic sales technique.

If you have a merchant that is on the fence about investing in a new POS system, be sure to make it known that there could be additional benefits to be had by signing on with your POS system.

Always follow through

In sales, you never want to promise or lead someone to believe something that might not come true. That is because as a merchant services representative, you want to be seen as someone that follows through on the promises and assurances that you make. Without your reputation for upholding the truth and following through on the promises that you make, you will find that it’s hard to keep a merchant signed on with your POS system.

Always be upfront about the capabilities of the POS system that you are selling as well as the potential limitations that it has. With this honesty in mind and a respect for the merchant, you are bound to have more success than if you were to try and hide the limitations of your POS system.

Posted by: Scott Shaw AT 04:23 am   |  Permalink   |  Email
Friday, January 17 2025
6 Actionable Tips for Selling Point-of-Sale Systems

One of the most important pieces of equipment for any merchant is their point-of-sale system. As the location through which every transaction that the business takes in goes through, it is important that every merchant have access to a point-of-sale system that is robust, scalable, and has all the functionality that is needed. However, convincing a merchant that they need a POS isn’t the hard part--this is a known fact. Convincing a merchant that your POS is the right choice, however, can be very difficult. To help you get well on your way to selling point of sale systems as a merchant services agent and helping merchants realize the power of a good POS, we present to you 6 actionable tips that you can take into consideration and implement to help sell POS systems.

Why is finding the right POS system important for businesses?

If you have been working with merchants for long, then you already know how important POS systems are to businesses. With this knowledge, it is easy to understand why so much importance is placed on the process of selecting a POS system and utilizing it to its full potential. Each business is unique and while all businesses have the same basic need to facilitate payments, the best way to do so will vary by the business.

For merchants, finding the right POS system is absolutely essential because it will ultimately help to determine what a merchant can achieve with its POS system and whether they will have any limitations. In an ideal situation, the POS system that a merchant selects will not have any negative impact on their business and instead will serve as a reliable addition to their suite of technology that they use in their business on a daily basis.

Be an expert

If you are looking to convince a merchant that they need your POS system, then one of the first things that you will need to do is establish yourself as an expert and a person of authority when it comes to POS systems. This can be done in a variety of ways, but what a merchant really wants is to feel comfortable that you know what you are talking about and you know everything that there is to know about the POS system that you are offering.

If you are hoping to make a great impression on your prospective merchant, then make sure you familiarize yourself with your POS system as much as possible so that you can easily answer any questions that they have about your POS systems and their functionality. With the ability to answer any question that comes your way regarding your POS system, the merchant is far more likely to trust you and find you in a favorable light, which could lead to a purchase.

Nurture a relationship

The next very important part of the process if you want to have success with selling merchant services and POS systems is nurturing the relationship between the merchant and the agent. There are a variety of ways that this can be done, as well. You must remember that each merchant is unique and is going to require varying levels of customer service and support.

One of the first ways that you can nurture a relationship with a merchant is to get to know them and their business personally. Not only will this make them feel valued and heard, but it will also give you much more knowledge of their areas of need so that you can address them most completely, earn trust, and ensure that your POS system fits the needs and requirements of the merchant you are working with.

With these things in mind, your merchant should be kept happy and satisfied.

Address areas of need

If you truly want to satisfy your merchants and make sure that they are taken care of and are more willing to purchase from you again, then you need to make sure that you are meeting their needs. You should start each relationship with a full audit of what your merchant needs and make a plan for how you can address it.

With this fuel at your disposal, you can approach negotiations from a position of power and understanding to increase your chance of closing the sale and making your merchant confident that you can handle their needs effectively.

Stress versatility

There are a few properties that merchants look for automatically in a POS system. One of the most important of these is versatility. Many merchants deal with a wide variety of transactions, promotions, discounts, coupons, and other functionalities. With a POS system that provides all of these things, their business will be enabled to operate at its fullest potential. If you need to communicate all the benefits of your POS system, be sure to touch on all the versatility that it has to offer and how it can help the merchant achieve a wide range of goals.

Include services

If you want to entice your merchant to sign on with your POS, then there are a few things that you should be able to throw in without breaking the bank. For example, you could throw in maintenance and upgrades for free as an extra benefit to the POS system. This is just one example of a classic sales technique.

If you have a merchant that is on the fence about investing in a new POS system, be sure to make it known that there could be additional benefits to be had by signing on with your POS system.

Always follow through

In sales, you never want to promise or lead someone to believe something that might not come true. That is because as a merchant services representative, you want to be seen as someone that follows through on the promises and assurances that you make. Without your reputation for upholding the truth and following through on the promises that you make, you will find that it’s hard to keep a merchant signed on with your POS system.

Always be upfront about the capabilities of the POS system that you are selling as well as the potential limitations that it has. With this honesty in mind and a respect for the merchant, you are bound to have more success than if you were to try and hide the limitations of your POS system.

Posted by: Scott Shaw AT 04:23 am   |  Permalink   |  Email

Becoming a merchant service provider can be a lucrative and rewarding career choice. As a merchant service provider, you will be responsible for helping businesses accept debit and credit card payments, as well as providing other financial services. To become a successful merchant service provider, there are several key steps you need to follow. In this comprehensive guide, we will outline the process of becoming a merchant service provider, including the necessary qualifications, skills, and steps to take to launch your business.

Qualifications and Skills Required:

Obtain a High School Diploma or Equivalent: While a college degree is not required to become a merchant service provider, having a high school diploma or equivalent is typically necessary.

Obtain Industry Certifications: Many merchant service providers obtain certifications such as the Certified Payment Professional (CPP) designation from the Electronic Transactions Association (ETA) to demonstrate their expertise in the industry.

Develop Sales Skills: As a merchant service provider, you will need to be skilled in sales and marketing in order to attract clients and grow your business.

Technical Skills: You will also need to have a good understanding of technology and how payment processing systems work.

Steps to Become a Merchant Service Provider:

1. Research the Industry: Before launching your business as a merchant service provider, it's important to research the industry and understand the key players, trends, and regulations that govern the industry.

2. Create a Business Plan: Develop a detailed business plan that outlines your target market, services offered, pricing structure, marketing strategy, and financial projections.

3. Obtain Necessary Licenses and Permits: Depending on your location, you may need to obtain specific licenses and permits to operate as a merchant service provider. Check with your local government or regulatory agency to determine what licenses are required.

4. Choose a Payment Processing Partner: To process payments for your clients, you will need to partner with a payment processing company. Research different payment processors to find one that offers competitive rates, reliable service, and the features you need to serve your clients.

5. Develop Your Sales Strategy: As a merchant service provider, your success will depend on your ability to attract and retain clients. Develop a sales strategy that includes identifying target markets, creating marketing materials, and networking with potential clients.

6. Set Up Your Business Operations: Set up your business operations, including creating a website, establishing a business bank account, and setting up accounting and invoicing systems.

7. Provide Excellent Customer Service: To stand out in the competitive merchant services industry, it's important to provide excellent customer service to your clients. Be responsive to their needs and concerns, and go above and beyond to ensure their satisfaction.

8. Stay Current with Industry Trends: The merchant services industry is constantly evolving, with new technologies and regulations shaping the landscape. Stay current with industry trends by attending conferences, networking with other professionals in the industry, and reading industry publications.

9. Continuously Improve Your Skills: To succeed as a merchant service provider, it's important to continuously improve your skills and knowledge of the industry. Consider obtaining additional certifications, taking courses, or attending workshops to enhance your expertise.

10. Grow Your Business: As your business grows, consider expanding your services to offer additional financial products and services to your clients. Continuously look for ways to differentiate your business and attract new clients.

Becoming a merchant service provider can be a rewarding career choice for individuals with strong sales skills, a passion for technology, and a desire to help businesses succeed. By following the steps outlined in this comprehensive guide, you can launch your own merchant service provider business and build a successful career in the industry. Remember to stay current with industry trends, provide excellent customer service, and continuously improve your skills to stay competitive in the dynamic merchant services industry.

Becoming a merchant service provider can be a lucrative and rewarding career choice. As a merchant service provider, you will be responsible for helping businesses accept debit and credit card payments, as well as providing other financial services. To become a successful merchant service provider, there are several key steps you need to follow. In this comprehensive guide, we will outline the process of becoming a merchant service provider, including the necessary qualifications, skills, and steps to take to launch your business.

Qualifications and Skills Required:

Obtain a High School Diploma or Equivalent: While a college degree is not required to become a merchant service provider, having a high school diploma or equivalent is typically necessary.

Obtain Industry Certifications: Many merchant service providers obtain certifications such as the Certified Payment Professional (CPP) designation from the Electronic Transactions Association (ETA) to demonstrate their expertise in the industry.

Develop Sales Skills: As a merchant service provider, you will need to be skilled in sales and marketing in order to attract clients and grow your business.

Technical Skills: You will also need to have a good understanding of technology and how payment processing systems work.

Steps to Become a Merchant Service Provider:

1. Research the Industry: Before launching your business as a merchant service provider, it's important to research the industry and understand the key players, trends, and regulations that govern the industry.

2. Create a Business Plan: Develop a detailed business plan that outlines your target market, services offered, pricing structure, marketing strategy, and financial projections.

3. Obtain Necessary Licenses and Permits: Depending on your location, you may need to obtain specific licenses and permits to operate as a merchant service provider. Check with your local government or regulatory agency to determine what licenses are required.

4. Choose a Payment Processing Partner: To process payments for your clients, you will need to partner with a payment processing company. Research different payment processors to find one that offers competitive rates, reliable service, and the features you need to serve your clients.

5. Develop Your Sales Strategy: As a merchant service provider, your success will depend on your ability to attract and retain clients. Develop a sales strategy that includes identifying target markets, creating marketing materials, and networking with potential clients.

6. Set Up Your Business Operations: Set up your business operations, including creating a website, establishing a business bank account, and setting up accounting and invoicing systems.

7. Provide Excellent Customer Service: To stand out in the competitive merchant services industry, it's important to provide excellent customer service to your clients. Be responsive to their needs and concerns, and go above and beyond to ensure their satisfaction.

8. Stay Current with Industry Trends: The merchant services industry is constantly evolving, with new technologies and regulations shaping the landscape. Stay current with industry trends by attending conferences, networking with other professionals in the industry, and reading industry publications.

9. Continuously Improve Your Skills: To succeed as a merchant service provider, it's important to continuously improve your skills and knowledge of the industry. Consider obtaining additional certifications, taking courses, or attending workshops to enhance your expertise.

10. Grow Your Business: As your business grows, consider expanding your services to offer additional financial products and services to your clients. Continuously look for ways to differentiate your business and attract new clients.

Becoming a merchant service provider can be a rewarding career choice for individuals with strong sales skills, a passion for technology, and a desire to help businesses succeed. By following the steps outlined in this comprehensive guide, you can launch your own merchant service provider business and build a successful career in the industry. Remember to stay current with industry trends, provide excellent customer service, and continuously improve your skills to stay competitive in the dynamic merchant services industry.

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